Incomplete Exports

Hello,
I hope that someone will be able to help us with a perplexing issue. When
generating a reporting in either Excel or PDF every 5th report or so, we will
get a corrupt / damaged file. The issue is repeatable but not reproducible.
The same report will fail a random number of times in a row, but will then
execute correctly. It appears that the corrupt file is really truncated.
The reports are big, but we don't have any very long columns or many rows.
However, they do contain quite a few charts. The final file size in excel
is ~1.4 MBs.
We have been unable to locate any errors in the logs. The web site
behaves like it successfully created the report. I've watched the memory
usage and it does not appear to be memory bound or disk bound.
I'm hoping for any suggestions on avenues to try or finding someone with a
similar problem.
Thank You,
--Chris Swinefurth
MID Technologies, Inc.You may want to try this:
http://support.microsoft.com/default.aspx?scid=kb;[LN];872774
--
Adrian M.
MCP
"Chris Swinefurth" <Chris Swinefurth@.discussions.microsoft.com> wrote in
message news:241B48D8-8163-4952-920D-1FE019DB92D9@.microsoft.com...
> Hello,
> I hope that someone will be able to help us with a perplexing issue.
> When
> generating a reporting in either Excel or PDF every 5th report or so, we
> will
> get a corrupt / damaged file. The issue is repeatable but not
> reproducible.
> The same report will fail a random number of times in a row, but will then
> execute correctly. It appears that the corrupt file is really truncated.
> The reports are big, but we don't have any very long columns or many
> rows.
> However, they do contain quite a few charts. The final file size in excel
> is ~1.4 MBs.
> We have been unable to locate any errors in the logs. The web site
> behaves like it successfully created the report. I've watched the memory
> usage and it does not appear to be memory bound or disk bound.
> I'm hoping for any suggestions on avenues to try or finding someone with
> a
> similar problem.
> Thank You,
> --Chris Swinefurth
> MID Technologies, Inc.
>|||Adrian,
Thank you for your reply. Unfortuntely, we are unable to utilize ether
suggesting in the KB article. 1) Sending a link to a report will not work as
we're pulling data from a non-database provider and we need a point-in-time
report. I believe that sending a link will produce another execution of the
report when the link is clicked and not when the subscription email is sent.
2) We've tried web archives, but unfortunately, printing becomes an issue.
IE renders extra pages and cuts off parts of the graphs.
Thanks again for your help. Any more suggestions would be greatly
appreciated.
--Chris
"Adrian M." wrote:
> You may want to try this:
> http://support.microsoft.com/default.aspx?scid=kb;[LN];872774
> --
> Adrian M.
> MCP
>
> "Chris Swinefurth" <Chris Swinefurth@.discussions.microsoft.com> wrote in
> message news:241B48D8-8163-4952-920D-1FE019DB92D9@.microsoft.com...
> > Hello,
> > I hope that someone will be able to help us with a perplexing issue.
> > When
> > generating a reporting in either Excel or PDF every 5th report or so, we
> > will
> > get a corrupt / damaged file. The issue is repeatable but not
> > reproducible.
> > The same report will fail a random number of times in a row, but will then
> > execute correctly. It appears that the corrupt file is really truncated.
> > The reports are big, but we don't have any very long columns or many
> > rows.
> > However, they do contain quite a few charts. The final file size in excel
> > is ~1.4 MBs.
> > We have been unable to locate any errors in the logs. The web site
> > behaves like it successfully created the report. I've watched the memory
> > usage and it does not appear to be memory bound or disk bound.
> > I'm hoping for any suggestions on avenues to try or finding someone with
> > a
> > similar problem.
> > Thank You,
> > --Chris Swinefurth
> > MID Technologies, Inc.
> >
>
>